My dad is not computer proficient, so I had to deal with Bid365 the most, and I was hesitant at first because I had seen a couple bad reviews. But my experience was good. We didn’t get the price we were looking for but they did get my dad’s combine sold within 15 days, only 5K short of what he wanted. I would sell with Bid365 again. I never had trouble getting a hold of anyone. Customer Service was great and my sales rep gave me her cell phone number, so that I could call her too.